Your representative should bring the following requirements:Ĭustomer Service will give you a call to confirm the termination. If you cannot go to the PLDT branch yourself, you can send a representative instead. Make sure you are bringing enough cash so you won’t need to come back in PLDT office. The customer service/cashier will give you a computation of your pending bills to settle your account. Search for the nearest PLDT office in your area.The letter must include the following details: Account Termination after Completing Your 2-Year Contract Step 1: Call PLDT’s hotline 171Ĭustomer service will give you an idea of your pending bills so you can settle your account and proceed with your termination. PLUS tips on how to avail the most affordable, reliable and the fastest PLDT line available in your area. On this service review blog, I will share the 4- STEPS when terminating your account. If you have pending bills, you have to settle your account first before PLDT can process the termination. If you have completed your 2 –year contract (like in my case), remember that you can terminate your account anytime without paying additional charges. Charges may apply if you didn’t finish your 2-year contract. ![]() ![]() Everyone has their own reasons why they want to terminate their PLDT line.
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